Ak 22 Privacy Policy — Your Data, Our Responsibility
Keeping your personal information safe on the ak 22 platform is our top priority. This Privacy Policy explains what data we collect, why we collect it, and how it is used and protected. This policy applies to users in Bangladesh and takes effect from the moment you start using our services. By registering on our site or using our services, you are considered to have accepted this policy.
Last Updated: January 2026
What Data We Collect
Various types of information may be collected from the moment you register on the ak 22 platform through your entire time using our services. We always strive to be transparent about what data is collected and why. The main categories of information we collect are detailed below.
Your name, email address, mobile number, date of birth, and password provided at registration are collected. This information is essential for verifying your identity and managing your account. It is also used for age verification, as our services are strictly for users aged 18 and above.
We automatically collect information about the device you use to access the platform, including its operating system, browser type and version, screen resolution, and IP address. If you use the mobile app, your device ID and push notification token may also be collected. This information helps us optimise our services for your device.
Mobile numbers and transaction reference numbers provided through bKash, Nagad, Rocket, or other local payment methods for BDT transactions are collected. Full payment card numbers or bank account details are not stored on our servers. All financial transactions are processed through secure third-party payment gateways.
Your time on the platform, pages and games visited most, betting history, click patterns, and search activity are recorded automatically. This data is used to improve our service quality and personalize your experience. We also analyze usage data to plan new features and promotions.
How Your Data is Used
Identity Verification & Security
Your information is verified to keep your account secure and prevent unauthorised access. Age and identity confirmation are required for fraud prevention and responsible gaming compliance. This data is also used to detect multiple accounts or suspicious activity.
Service Operation & Improvement
By analyzing how users interact with the platform, we continuously improve its speed, design, and functionality. User preference data plays a key role in decisions around launching new sports events or games. Log data is also used to quickly identify and resolve technical issues.
Communication & Notifications
Important account messages, transaction confirmations, reward notifications, and promotional offers are sent to your registered contact details. You can opt out of promotional communications at any time. However, transaction and security-related messages cannot be turned off, as they are a core part of the service.
Financial Transaction Processing
Payment information is used to securely process deposits and withdrawals and to accurately record your balance. Your transaction history is available to view from your account at any time. This data is also analysed to help detect and prevent suspicious financial activity.
Responsible Gaming
User gaming behaviour is monitored to identify signs of excessive play in a timely manner. This information is used to set limits or activate self-exclusion features when needed. To learn more, visit our Responsible Gaming View page.
Legal Compliance
We are legally required to retain and provide certain data to comply with applicable Bangladesh laws and regulatory requirements. Data may be disclosed in response to a court order or government investigation. In all such cases, we follow a strict minimum-necessary disclosure policy.
Data Storage & Security Measures
We use industry-standard security technologies and processes to keep your information safe on the ak 22 platform. All data is transmitted via SSL/TLS encryption, protecting it from interception. Our servers are secured with firewalls and intrusion detection systems, and regular security audits are conducted.
All communications are secured with 256-bit encryption — the same standard used in the banking industry.
Data is stored in a controlled environment with strict physical and digital access controls to prevent unauthorised entry.
Regular automated backups are taken and recovery procedures are tested to prevent the risk of data loss.
Only authorised staff can access the information required for their specific responsibilities.
How Long Is Your Data Kept?
Your data is retained for as long as your account is active and as needed to provide our services. Even after account closure, certain data may be kept for up to five years to meet legal obligations. Financial transaction records are retained for the period required under applicable Bangladesh law. Usage logs and analytics data are typically deleted or anonymized automatically after 24 months. Deletion requests are acted upon within 30 days, provided there are no legal grounds preventing removal.
Sharing Data with Third Parties
Ak 22 does not sell your personal information to third parties. However, limited data may need to be shared with trusted partners to operate our services. In each case, only the minimum necessary information is shared, and those partners are contractually bound to uphold the same privacy standards.
Payment Processors
Necessary information is shared with local payment gateways including bKash, Nagad, and Rocket to process transactions. These third parties comply with Bangladesh Bank guidelines and maintain their own strict security measures. Your financial information is used solely for processing transactions and nothing else.
Analytics Services
We use analytics tools to monitor and improve platform performance. Any data shared with these tools is anonymized or aggregated, making it impossible to identify individuals. We ensure that no analytics service receives your personally identifiable information.
Legal Authorities
If we receive a lawful order from a Bangladeshi court or regulatory authority, we are legally required to provide the relevant data. In such cases, we only disclose what is explicitly requested and always follow a minimum-necessary disclosure policy. We will make every effort to keep you informed about any legal requests, to the extent permitted.
What We Never Do
Your personal data is never sold to advertisers or data brokers. It is not used for third-party marketing purposes without your consent. Your gaming or financial information is not shared with any external analytics or profiling companies.
Your Rights Over Your Data
Ak 22 believes you should have full control over your personal data. We guarantee the rights outlined below and are committed to actively supporting you in exercising them.
Right to Access
You have the full right to know what information we hold about you. By logging in, you can view most of your stored data directly from your account page. For a detailed report, submit a request and we will send you a complete summary within 30 days.
Right to Correction
If any information in your account is incorrect or outdated, you can request a correction. Your name, mobile number, and contact details can be updated directly from your profile settings. For more complex corrections, please reach out to our support team.
Right to Deletion
You may request that your account and associated data be deleted. Some information may need to be retained for a specific period due to legal obligations or ongoing disputes. We will take action within 30 days of receiving your request and confirm the outcome with you.
Want to Exercise Your Rights?
To submit any request regarding your information, please contact FAQ Visit the page or contact our privacy team directly by email. We typically provide an initial response within 7 business days and ensure full resolution within 30 days. Requests are processed only after your identity has been verified.
Policy Updates & Support Contact
Our Commitment on Policy Changes
We may update this Privacy Policy from time to time — for example, due to business changes, new services, technical improvements, or legal requirements. Whenever a significant change is made, we will notify you via your registered email or mobile number. You will be informed at least 14 days before any changes take effect, giving you time to review the new terms. Continued use of the platform after any update will be considered acceptance of the revised policy.
Privacy Support
If you have any questions about our Privacy Policy or concerns about your data, don't hesitate to get in touch. Our privacy team is available Sunday through Thursday, 9 AM to 10 PM Bangladesh time. You can reach us by email at privacy@ak22.im — we typically respond within 7 business days. Your FAQ page, where you'll also find answers to common privacy questions.
Your Data is Safe, Your Experience is Assured
Your security is our top priority at ak 22. Register today and start your gaming experience on a platform you can trust. Play in a safe environment and enjoy every moment.